For the start please create a support ticket via Support@darkestafk.zendesk.com. Send us your purchase receipt which includes the ID of the purchase (example: GPA.XXXX-XXXX-XXXX-XXXXX, for google play). You should be able to find it in one of your emails from the platform.
Also please mention the full list of items you have purchased.
We’ll make sure to resolve the problem.
